Enter and view: Westwood Park

Healthwatch East Riding of Yorkshire conducted an Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch East Riding of Yorkshire visited Westwood Park, on 29/01/2015.

Westwood Park is a purpose built residential care home in Beverley having 47 single rooms and 2 double rooms all with shared bathrooms and toilets over 2 floors. The care home is owned by Londesborough Healthcare Ltd and has a registered manager.

The summary of findings highlighted the care home has a large reception area leading to communal sitting areas including a café style sitting area where residents were having tea and coffee when we arrived. This sitting area looks out onto a pleasant enclosed garden which is reportedly well used in the summer. Healthwatch East Riding of Yorkshire spoke to a number of residents, all were very happy with the care they were receiving. They all felt they were treated well with dignity and respect.

Healthwatch East Riding of Yorkshire recommend that the home considers enabling Increased storage capacity to free up the bathroom for more appropriate use. Gaining clarification on the arrangements re collection of unused mobility aids to free up the lower stairs lobby for more appropriate use. The use of memory boxes to facilitate greater interaction between staff and patients. More attention to hand disinfection of visitors.