Enter and view: Wellow Ward AWP

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Summary of report content

Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire undertook an enter and view visit to Wellow Ward at AWP Fromeside.  They spoke to 4 people. The report covers:

  • Feeling heard and respected by staff
  • Feeling safe
  • Equity and fairness
  • Interactions with staff and staffing

 

 

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General details

Local Healthwatch
Healthwatch Bristol
Healthwatch North Somerset
Healthwatch South Gloucestershire
Publication date
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Hospital-based psychiatric care

Details of people who shared their views

Number of people who shared their views
4
Types of disabilities
Mental health condition
Types of long term conditions
Mental health condition
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