Enter and view: Wealstone Care Home

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Summary of report content

Healthwatch Cheshire West conducted an Enter and View visit to Wealstone Care Home on the 14th of September 2015. The team spoke to residents and staff, and made general observations during their visit.

The report noted that the home was clean and comfortable. The residents told the team that the staff were respectful and caring, and indicated that they were happy with the care they received. The team identified several areas that could be improved. Residents indicated that they were not happy with the activities available to them, and would appreciate opportunities to engage in activities that they were interested in. The team observed that there were not any temperature gauges available in the bathrooms.

The report made a number of recommendations. Three of the recommendations were regarding the activities on offer for residents. The team also recommended that temperature gauges be provided in all bathroom facilities to make them safer for residents.

The report included a response from the provider.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Wealstone Care Home

Details of people who shared their views

Number of people who shared their views
10
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of long term conditions
Dementia
Does this report feature carers?
Not known
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