Enter and view: Waterloo House (revisit)

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Summary of report content

Healthwatch Bedford Borough undertook an announced enter and view visit to Waterloo House on 21 November 2024.

This report assesses the extent to which the care home had implemented the recommendations from their previous visit.

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General details

Local Healthwatch
Healthwatch Bedford Borough
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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