Enter and view: Ward C1 Holles, Diana Princess of Wales Hospital, Grimsby

Download (PDF 149.51 KB)

Summary of report content

Healthwatch North East Lincolnshire undertook an enter and view visit to Ward C1 Holles, Diana Princess of Wales Hospital, Grimsby on 7 September 2015.

The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The theme of the findings were in relation to wearing of name badges, competing trolley activity along corridor, patient privacy when toileted, meals for diabetics and policy on gifts of flowers.

The report includes 5 recommendations and a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch North East Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients
Name of service provider
Diana Princess of Wales Hospital

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.