Enter and view: Ward 24 Gastroenterology

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Summary of report content

Healthwatch Doncaster undertook an enter and view visit to Ward 24, Doncaster Royal Infirmiary on 22 January 2024 on request of the provider to see if anecdotal concerns needed addressing.

The report looks at:

  • Patient care
  • the environment
  • Food and dietary needs
  • Bedside call button
  • Decision making
  • Pain management

The report contains five recommendations on additional health needs, diet, call buttons, information and pain management.

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General details

Local Healthwatch
Healthwatch Doncaster
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Gastroenterology: digestive, intestinal, and bowel services
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