Enter and view: VIVO Social Drop-in Group

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Summary of report content

Healthwatch Cheshire West conducted an Enter and View visit to a drop-in session run out of St Wilfrid's Church, run by VIVO, for people with additional needs.

This is an informal drop-in, self funded from participants, which appears mainly to cater for those with special needs - many of whom are service users at other VIVO-operated facilities. St Wilfred's Church Hall is used by the group – this is a reasonably well equipped Parish Centre that provides enough space for activity but also a social setting for the group. Healthwatch Cheshire West Authorised Representatives were told that the basic costs in running the drop-in were £40 per week to cover the cost of the hall. This cost was raised by the sale of drinks and snacks and small charges for additional activity e.g. raffle.

Representatives feel that the drop-in group would benefit from additional external funding to remove the need for the group to rely on food, drinks and snacks sale. A grant of around £50 a week would allow the groups own income stream to pay for additional activity. The participants of the group are people who can achieve a great deal with very little in resources, but they deserve better financial support in order to fulfil their potential. Provision of a portable hoist would greatly improve facilities for those with mobility difficulties.

Staff said that the majority of Service Users attended with either a paid member of VIVO staff or individual Personal Assistant. The majority of attendees travelled to the centre from Northwich, Winsford and Frodsham. Although the group was open to all, staff commented that most participants had been signposted to the centre by social care staff or a personal assistant.

No recommendations were made and no provider response is included in the report

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Public consultation and engagement
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with a learning disability

Details of people who shared their views

Number of people who shared their views
5
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Physical or mobility impairment
Does this report feature carers?
Yes
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