Enter and View: Twyford House Care Centre, Alsager
Download (PDF 1.91 MB)Summary of report content
Healthwatch Cheshire West undertook an announced Enter and View visit to Twyford House Care Centre on 4 December 2023. They spoke to 6 friends and relatives and 4 residents.
The report looks at:
- Treatment and care
- Facilities
- Privacy dignity and respect
- Understanding residents' care plans
- Interactions with staff
- Connection with friends and family
- Wider local community
- Activities
- Person centred experience
- Environment
- Communal areas
- Residents bedrooms
- Outdoor areas
- Food and drink
- Care home best practice initiatives
The report contains four recommendations and a response from the provider.