Enter and view: Thornton Manor Nursing Home Chester

Download (PDF 625.31 KB)

Summary of report content

Healthwatch Cheshire West undertook an announced/unannounced enter and view visit to Thornton Manor Nursing Home on 6 November 2023.  They spoke to 3 relatives and the care home manager.

The report looks at:

  • Treatment and care
  • Privacy, dignity and respect
  • Understanding residents’ care plans
  • Interactions with staff
  • Connections with friends and family
  • Wider local community
  • Activities
  • Person centred experience
  • Environment
  • Food and drink
  • Care home best practice initiatives

The report contains five recommendations about activities and the building. The report also contains a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Care and Support TM Ltd
Did you find this attached report useful?
0
No votes have been submitted yet.