Enter and view: Thornton Manor
Download (PDF 232.81 KB)Summary of report content
This is an enter and view report conducted by Healthwatch Cheshire West 13 December, 2017. During the visit Healthwatch representatives spoke to people, which included a mix of staff, residents and relatives. It is unclear if the visit was announced or unannounced.
Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving.
Recommendations were made as part of this report. No response from the home manager has been attached.
Summary of recommendations:
- Encourage volunteering in the home. Representatives described how relatives in other homes enjoy coming in to support activities such as gardening and reading to residents.
- Use information on residents' past interests to plan activities. Rather than the Activity Co-ordinator planning activities around her own ideas or what has taken place in the past, she needs time to research and gain this information so that she can, with the support of the team, provide activities which reflect the interests of current residents.
- A suggestion from a relative was to have more trips out for residents.
- Complete the process of providing menus in a picture format.