Enter and view: Temple Croft Care Home

Healthwatch North East Lincolnshire conducted an announced/unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch North East Lincolnshire visited Temple Croft Care Home, on 07/09/2015.

The summary of findings highlighted residents spoke highly of the home and the care they received. A visitor we spoke with also praised the care his loved one and others in the home receive. Garden area needs attention. Numerous obstacles that could be a hazard to residents. Residents were treated with dignity and respect. The added tablet and technology to the home is great for residents wanting to keep in touch with loved ones via Facebook and skype.

The recommendation informed some urgency given to appointing a new activity leader. For outings, suggest smaller groups or even for some residents a one to one small outing. Ensure that old furniture is removed from garden and garden to be tidied and obstacles moved to safer places. Ensure that the staff level 5/4/3 is completed as soon as possible. Ensure office where medical records are kept is locked at all times.