Enter and view: Tarvin Court Nursing Home

Download (PDF 156.76 KB)

Summary of report content

This is an enter and view report conducted by Healthwatch Cheshire West 26 October, 2016. During the visit Healthwatch representatives spoke to staff. The visit was announced.

Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving. However in line with a recent CQC inspection there was need for improvement to the building and exterior areas.

Recommendations were made as part of this report. No response from the home manager has been attached.

Summary of recommendations:

- Owners to ensure funding is available for the identified repairs, maintenance and other health and safety and improvement items identified in the recent audit and CQC report.

- This work should be carried out in a timely way.

- Owners to note and act on the request of residents’ relatives to meet with them and to be a presence in the home.

- Urgently enhance the home’s activities programme by appointing a co-ordinator and seeking additional support from others in the local community including the shared use of a minibus for outings.

- The local authority to catch up on its backlog of DoLs authorisations.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Follow-on treatment and continuity of care
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Tarvin Estates

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.