Enter and view: Symonds House

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Summary of report content

The home specialises in dementia care for older people, 27 of whom were in the advanced stages of dementia. Healthwatch Cambridgeshire spoke to 15 residents on the day of the visit.

The main findings included;

Residents often find the picture menus confusing and to make a meal choice, plates of food are shown.

Menus were written and discussed individually with the resident each day for choice. An option of baked potato, omelette or salad is always available.

Staff were seen to interact well with the residents and were aware of their individual eating habits.

Modified crockery and utensils available for residents who need assistance to dine independently.

The report did not contain any recommendation and no comment was received from Symonds House.

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General details

Local Healthwatch
Healthwatch Cambridgeshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Symonds House

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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