Enter and view: Swanland House

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Summary of report content

Healthwatch East Riding of Yorkshire conducted an Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch East Riding of Yorkshire visited Swanland House, on 07/07/2015.

The summary of findings highlighted Swanland House appears to be a very well-run residential home, strongly focused on the needs and well-being of the individuals living there. The high proportion of shared rooms is a disadvantage by current standards but, in our view, it does not significantly diminish the quality of care provided here; it is noted however that there is an inherent loss of privacy.

Healthwatch East Riding of Yorkshire recommends Internal signage of the home’s facilities is improved. More personalisation of residents’ rooms. Activities coordinator visit other homes and see best practice.

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Food, nutrition and catering
Written information, guidance and publicity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Swanland House

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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