Enter and view: Summerlee Unit

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Summary of report content

Healthwatch Portsmouth undertook an enter and view visit to Summerlee Unit on 30 September 2025.  They spoke to 15 people.

The visit was conducted at a time when plans had been published affecting the future direction of rehabilitation services, reducing inpatient care in units such as Summerlee while increasing delivery in the community.

Healthwatch learned from senior staff about many very positive aspects of the service with evidence of a well organised service and examples of excellent practice. They spoke privately with two patients who spoke highly about the service. Their survey confirms a high level of positive feedback from patients (and family members) about the quality of the service on Summerlee but, 62% of respondents expressed concerns about the suitability and likely success had they been discharged home to be rehabilitated and achieve sustainable functional independence.

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General details

Local Healthwatch
Healthwatch Portsmouth
Publication date
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Discharge
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Discharge lounge/ discharge team/ discharge to assess
Rehabilitation/enablement

Details of people who shared their views

Number of people who shared their views
15
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