Enter and view: Station Care Home - focusing on discharge to assess beds

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Summary of report content

Healthwatch Cheshire East undertook an announced Enter and View to Station House Care Home focussing on the discharge to assess beds on 14 February 2024. They spoke to three residents and the manager.

The report looks at:

  • The discharge process from hospital, including medication and continence supplies, whether family are informed and the travel arrangements.

  • How the residents had been helped to settle into the home

     

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Discharge
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Discharge lounge/ discharge team/ discharge to assess

Details of people who shared their views

Number of people who shared their views
3
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