Enter and view: St James House Residential Care Home

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Summary of report content

This report is an Enter and View from St James House care home in Darwen. The Healthwatch conducting the Enter and View was Blackburn with Darwen. The Enter and View was done on November, 2017. This report was published February, 2018.

People spoken to in St James were largely happy with the conditions and their care. There were some recommendations made in the report about improving participation in care planning and food choice, as well as providing more activities.

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
St James House

Details of people who shared their views

Number of people who shared their views
13
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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