Enter and view: St Cecilia's Care Home

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Summary of report content

Healthwatch Bromley undertook an announced enter and view visit to St Cecelia's Care Home on 10 September 2024.  They spoke to 7 people.

The report looks at:

  • The background of the care home
  • Entry and general accessibility
  • General environment
  • Safety and visiting
  • Activities and personal involvement
  • Diet and cultural practices
  • Feedback and complaints

The report contains eight recommendations.

 

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General details

Local Healthwatch
Healthwatch Bromley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
7
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