Enter and view: Spennymore Care Home

Healthwatch Bolton conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Bolton visited Spennymore Care Home, on 30/11/2018.

Authorised Representatives spoke to nine residents, two staff and two visitors. Topics explored were: whether people felt at home, choices in daily routine, individual needs being catered for, feeling safe, personal care, thoughts about the staff, activities and what is good/bad or could be done differently.

The summary of findings included: The home is welcoming, homely and friendly. Residents are happy to live here. Staff are happy working here, interact well with residents and are liked by residents. Staff are passionate about what they do, there is a genuine warm and caring atmosphere. The home was beautifully decorated with Christmas decorations. Staff training is fully up to date and records are well kept. The relatives that Healthwatch Bolton spoke to are very happy with the way their loved one is being cared for.

This report contains 3 recommendation.