Enter and view: Southcoates Medical Centre

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Summary of report content

Healthwatch Kingston upon Hull conducted an announced Enter and View visit, as part of a planned set of visits looking at the GP practices, ranging from purpose-built health centres housing multiple practices, to converted houses which are used as surgeries by single practices.

Healthwatch Kingston upon Hull visited Southcoates Medical Centre on 19/08/2015.

Southcoates Medical Centre in the east of the city, close to the main Holderness Road. It was established as a practice in these purpose built premises in 1995. Previously the practice had operated from converted premises nearby. This is the only practice housed in the building.

The summary of findings highlighted observations from the enter and view team in the following areas; reception, lifts/stairwell, facilities and general observations.

The recommendation informed for the out of date information to be removed from the patient notice board and reception and a obstructions to the toilet be removed.

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Health inequality
Public consultation and engagement
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Southcoates Medical Centre

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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