Enter and view: Solomon Ward and Renal Unit, Royal Sussex County Hospital

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Summary of report content

Healthwatch Brighton & Hove undertook an Enter and View visit to Solomon Ward and Renal Unit on 22 July 2022. Two trained and DBS checked Enter and View volunteer representatives visited Solomon Ward which supports stroke patients. They also undertook a food tasting on the Renal Unit. They talked with 3 patients across both units and asked for their views of the ward environments, food service and discharge arrangements, but they were free to discuss any aspects raised by the patients they met.

The report identified the following positives:

  • Friendly staff
  • Information for patients about the staff
  • Masks and hand gel being available
  • All patients had call bells and identity bracelets
  • A well organised and calm environment on the ward
  • Tasty, hot and well presented food

The report identified the following areas for improvement:

  • Issues with the décor and environment
  • Information for relatives and visitors
  • Keeping the corridors clear of clutter

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General details

Local Healthwatch
Healthwatch Brighton And Hove
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Renal and kidney care and dialysis

Details of people who shared their views

Number of people who shared their views
3
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