Enter and view: Simonsfield Care Home,

Healthwatch Halton carried out this Enter and View to learn more about the service, and to find out where the service appeared to be doing especially well, in addition to finding out if any improvements could be made. The visit was not in response to any prior feedback or concerns identified relating to the quality of the service.

The visit took place on 31 January 2023. Simonsfield Care Home offers residential and dementia care for up to 63 residents across two areas, on the upper and lower floors. At the time of the visit, 57 residents were living in the home. The home is in a residential area of Runcorn.

As well as speaking to residents and staff on the day, Healthwatch Halton also provided the manager with a link to an online questionnaire for anybody who was unable to speak on the day.

The report is generally positive about the home, finding it to be warm, welcoming and well-presented. Residents appeared well looked after and comfortable in the home. Staff seemed happy at work and caring towards residents. The report makes five recommendations.

1. Replace the Advocacy posters displayed with new up to date posters with local Healthwatch Advocacy Hub information and contact details.
2. Ensure residents religious and spiritual needs are met by finalising visits from local churches or other suitable organisations.
3. Clear the moss patch from the fire door exit to avoid a potential slip hazard.
4. Continue to action suggestions from residents and families on a regular basis.
5. Invite Healthwatch Halton to any future planned events involving residents and family members.