Enter and view: Simonsfield Care Home

Healthwatch Halton carried out an Enter and View visit to Simonsfield Care Home in February 2020. At the time of the visit, Simonsfield Care Home was registered for up to 63 residents.

The Enter and View representatives found Simonsfield Care Home to be a warm, welcoming and caring environment. The home was well-maintained, clean and odour-free with modern decor throughout. Residents seemed well cared for and the rapport between residents and staff was very caring, professional and dignified. When asked about their experience of living at the home, one resident said: "It is truly lovely here", whilst another said: "I can have what I want to eat really, the food is very nice and there is always plenty to eat". Residents were also very complimentary about the staff. One resident said: "The staff are lovely. I couldn’t ask for better care, nothing is too much trouble for them".

Initiatives such as night staff wearing pyjama-style uniforms were praised. All signage throughout the home was dementia friendly. The residents and family members engaged with spoke very highly of the care provided and the staff providing the care.

Healthwatch Halton did not make any recommendations to Simonsfield Care Home.