Enter and view: Silverdale Nursing Home, Staffordshire

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Summary of report content

Healthwatch Staffordshire visited Silverdale Nursing Home, the purpose of the visit was to check progress, and to ascertain whether the home has continued to maintain improvement in its levels of service to residents, their family members and staff.

The general feedback within the report was mixed and the following recommendations were included:

• The garden should be cleared of all weeds and more sensory flowers and shrubs planted so that people living in the home could benefit from a stimulating area.

• A protocol should be put in place to advise staff of the correct procedures should fridge temperatures be found to be outside the acceptable range.

• Bedroom doors should be personalized to assist residents to identify their room.

• Corridors should be decorated with pictures to make them more homely.

• The sensory room should be brought back into use as soon as possible and the hairdressing room should not be used as a store room and cleared of excess clutter.

• A further visit in three to six months to see if improvements have been made.

There was no provider response included in the report at time of publication.

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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