Enter and view: Shrewsbury Court Independent Hospital, Redhill

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Summary of report content

Healthwatch Surrey undertook an enter and view visit to Shrewsbury Court, a private mental health hospital, on 6 December 2021. The purpose of the visit was to listen to the views and experiences of patients at Shrewsbury Court. The visit was prompted by discussions with the Joint Strategic Commissioning Convener- Learning Disability and Autism.

The visit looked at:

  • Safety
  • Covid measures
  • Environment
  • Facilities
  • Leaving plans
  • Personal hygiene
  • Medication
  • Food and nutrition
  • Activities
  • Staffing

The report includes a detailed response from the provider to the findings.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Hospital-based psychiatric care

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Mental health condition
Does this report feature carers?
Not known
Did you find this attached report useful?
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