Enter and view: Sea Bank House Care Home
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Healthwatch Lancashire undertook an enter and view visit to Sea Bank Care Home on 4 September 2025. They spoke to 10 people.
Throughout the visit the majority of the residents were seated in the lounge and dining areas. It was felt by the Healthwatch Lancashire representatives that there was a subdued atmosphere, and that further activities would encourage cognitive stimulation and social interaction.
Several of the residents spoken with were deemed not to have capacity to understand what was being asked or be able to recall their day due to having dementia/Alzheimer’s. However, those who were able to provide feedback were positive of their care and were praising of the staff and food and liked their rooms.
Staff spoken with felt able to provide person-centred care, feel well supported by management and sufficiently trained in order to carry out their roles. Two staff members stated that more entertainment would be good, and one felt that the new phone system detracts from time spent with residents. All staff stated that they would recommend the care home to a close relative.
Observations showed good staff and patient interactions, with staff appearing to know the residents well.