Enter and view: Sandrock Nursing Home

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Summary of report content

Healthwatch Wirral undertook an enter and view visit to Sandrock Nursing Home on 10 April 2024.

The environment needs modernising and refurbishing (inside and out) with some issues easier to manage than others, such as the pigeon issue. With the upper floor being out of use, deterioration in the building will lead to further environmental and facilities issues. 

The current residents have little stimuli and staff appeared pressured. Although their loyalty to the Care Home and compassion to the residents was not in question there appeared a need for more activities and at least one other, appropriately skilled, staff member per shift to allow for important comfort breaks.

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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