Enter and view: Sandon House Care Home
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Healthwatch Tameside undertook an enter and view visit to Sandon House Care Home on 5 November 2025. They spoke to 15 people.
Sandon House benefits from a strong community identity, supported by its unique position as the only care home in Mossley. Many residents and families already share local connections, and the home benefits from well-established partnerships with schools, faith groups, and community organisations, which help residents feel locally connected. The home environment is pleasant and personalised displays throughout the home, add to the warm and welcoming atmosphere.
Residents appeared happy and well cared for and spoke positively about the care they receive and said staff worked hard and understood their individual needs. Healthwatch found that thorough assessments are undertaken to develop care plans to help ensure staff have the information needed to deliver person-centred care.
The home offers a vibrant and engaging programme of activities, which residents said they enjoy. Regular visits from entertainers, themed events and day trips help create variety and enjoyment, reflecting the home’s continued commitment to providing stimulating experiences.
Residents and relatives have regular opportunities to share their views. Monthly meetings, the resident committee and involvement from house champions, supported by annual surveys and online feedback systems help ensure that people’s voices are heard, reflecting a culture that values openness and ongoing improvement.
Management presence within the home was clearly recognised by residents and staff. Ongoing training, reflective practice sessions and competency-based development are undertaken to help staff feel confident in their roles.
The meal provision supported residents hydration and nutritional needs, and the food was enjoyed by residents, although one resident commented it can feel repetitive and that the spacing between meals were too close together and one relative felt his family member didn’t receive adequate support to help him at meal times.
Overall, Sandon House presents as a warm, community-focused care home with a committed staff team and strong resident involvement. Residents feel well cared for and enjoy a lively programme of activities, supported by visible leadership and an open approach to feedback. Some areas for improvement were identified, which are detailed in the recommendations page, but the overall atmosphere and quality of care observed were positive and supportive.