Enter and view: Sandiway Lodge Nursing Home

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Summary of report content

Healthwatch Cheshire West undertook an announced/unannounced enter and view visit to Sandiway Lodge Nursing Home on 14 July 2025.  They spoke to 22 people.

The report looks at:

  • The internal environment and facilities
  • Treatment and care
  • Relationships with staff, connection with friends and family
  • Food and drink
  • Care home best practices

The report contains 5 recommendations and a response from the provider

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Privacy and confidentiality
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
22
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