Enter and View: Samuel Close 2

Download (PDF 1.97 MB)

Summary of report content

Healthwatch Greenwich are carrying out a series of visits to learning disability care homes, supported living, and respite facilities in Greenwich to understand the quality of life, and views of those using the service and the experience and perceptions of relatives and carers.

Samuel Close 2 is a one story purpose-built care home located in a quiet area near Woolwich Dockyard Railway Station. Its location offers residents a quiet environment while still being conveniently close to major transport links. The home is one of three managed by the same provider, allowing residents to visit each other and enjoy shared activities. The property has a nice garden that residents are encouraged to use during the summer months. Even though residents at Samuel Close 2 have varying levels of ability, staff ensure everyone stays active and involved in a wide range of activities, including outings, cooking, and sing-along sessions. Families are updated through regular emails, phone calls, and an annual review process.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Types of disabilities
Learning disability or difficulties
Did you find this attached report useful?
0
No votes have been submitted yet.