Enter and view: Ryfields Village

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Summary of report content

Healthwatch Warrington carried out an announced Enter and View visit at Ryfields Village on Tuesday 6th March 2018.

As part of Healthwatch Warrington’s Enter and View programme, visits are made to local residential homes in accordance with information received from the local public, service users, carers and monitoring authorities.

Ryfields Village is purpose-built housing scheme (for 55 years or over) managed by Your Housing Group situated in a residential area in Orford, with 243 properties in total. Onsite care packages are available to residents and this support is contractually provided by Warrington Community Living (WCL).

The overall findings and conclusion documented within the report includes; there appears to be a cultural of mutual respect and friendliness between care staff and residents at Ryfields Village. The report highlights it was clear that WCL has made considerable progress since it has gained the contract to delivery care at Ryfields Village. It was also apparent that there was strong communication, cooperation and collaborative working between Your Housing Group and Warrington Community Living. However, the visiting team did feel that some improvements could be made. This is reflected in the recommendations made which include encourage residents’ committee engagement, review and respond to requests for equipment / adaptations and continue to reduce dependency on agency staff.

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General details

Local Healthwatch
Healthwatch Warrington
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Medication, prescriptions and dispensing
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing
Care home
Name of service provider
Ryfields Village

Details of people who shared their views

Number of people who shared their views
0
Age group
65 to 79 years
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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