Enter and view: Rushey Mead Manor Care and Nursing Home

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Summary of report content

Healthwatch Leicester and Healthwatch Leicestershire carried out and Enter and View at Rushey Mead Care Home on 30 November 2023. The results have been summarised below:

 

  • The Enter & View team were made to feel welcome by staff, residents.
  • Residents looked well cared for and happy.
  • There are a variety of activities planned for residents, as well as residents can visit the local libraries and shops independently.
  • The home has an open-door policy and welcomes family and relatives.

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General details

Local Healthwatch
Healthwatch Leicester
Healthwatch Leicestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing
Name of service provider
Rushey Mead Manor Care and Nursing Home
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