Enter and view: Royal Sussex County Hospital emergency department
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Healthwatch Brighton and Hove undertook an enter and view visit to the Emergency Department at the Royal Sussex County Hospital on 22 March 2024. They asked volunteers to give a score out of 10 as a simple way to assess things.
Urgent treatment centre
- Welcoming environment: 8 out of 10
- Safe environment: 10 out of 10
- Caring environment: 8 out of 10
- Well organised and calm environment: 9 out of 10
Emergency department reception
- Welcoming environment: 4 out of 10
- Safe environment: 5 out of 10
- Caring environment: 4 out of 10
- Well organised and calm environment: 5 out of 10
Ambulatory Clinical Decision Unit
- Welcoming environment: 9 out of 10
- Safe environment: 9 out of 10
- Caring environment: 8 out of 10
- Well organised and calm environment: 9 out of 10
Majors and resus
- Welcoming environment: 5 out of 10
- Safe environment: 5 out of 10
- Caring environment: 8 out of 10
- Well-organised and calm environment: 6 out of 10
Enhanced observation unit - mental health
- Welcoming environment: 9 out of 10
- Safe environment: 9 out of 10
- Caring environment: 9 out of 10
- Well-organised and calm environment: 8 out of 10