Enter and view: Roy Kinnear House

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Summary of report content

Healthwatch Richmond decided to enter and view Roy Kinnear House after concerns about safeguarding were raised.  They visited on 10 August 2015.

The report looks at:

  • The internal and external environment
  • Quality of life
  • Quality of care and care plans
  • Staff and staffing levels
  • Activities
  • Engagement with relatives

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General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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