Enter and view: Romford Nursing Care Centre Third Visit, Havering

Healthwatch Havering is aiming to visit all health and social care facilities in the borough. This is a way of ensuring that all services delivered are acceptable and the safety of resident or other service user is not compromised in any way.

Healthwatch had visited the Romford Care Centre twice before in May 2014 and February 2015. The centre has capacity of 114 beds over three floors. At the time of the visit 74 beds were occupied, 14 were self-funded. Respite care was provided for a minimum of 4 weeks.

The team spoke to residents and staff.

Recommendations that;

• When opportunity arises, the decoration colour scheme be reviewed in line with current good practice to provide a variety of colours for the benefit of residents living with dementia.

• Kitchen staff avoid storing foodstuffs on the floor but place it in an appropriate storage space (and that the store room be re-organised if need be to achieve that)

• Development of a Sensory Garden proceed