Enter and view: Ribble Valley Care Home

This is an Enter and View report by Healthwatch Lancashire. Healthwatch representatives visited the Ribble Valley Care Home to assess the care people receive there.

Healthwatch Lancashire representatives made an announced visit to Ribble Valley Care Home on the 14th April 2025 and spoke with 9 residents, 8 staff members and 1 relative.

Residents were broadly happy with the environment and care at the home.

There are recommendations in this report:

• Carry out regular checks of the call bell system in the Reception area to avoid visitors waiting to be seen to if no one is on the desk.
• Add images of meals to the menu to make it more visual and accessible to residents.
• Continue meetings with residents to hear their ideas for activities and look into planning activities with relatives.
• Work with relatives and residents to look into preferences for daily routines to ensure residents and relatives wishes are met.

There are no follow up actions in this report. The provider has responded to the report.