Enter and view revisit: Royal Preston Hospital Antenatal Clinic
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Healthwatch Lancashire undertook an enter and view revisit to the ante-natal clinic at the Royal Preston Hospital on 8 April 2025. They spoke to 4 patients and 3 members of staff.
Overall, the revisit to Royal Preston Hospital Antenatal Clinic was a positive opportunity to learn about the work that the staff at Lancashire Teaching Hospitals Trust have carried out, and the impact of our recommendations following Healthwatch's first Enter and View visit. Highlights included better and clearer ways to give feedback on services and a move towards better allocation of multiple appointments for people using the service. Another highlight was patients finding it easier to check in when they arrive as this was a consistent concern on the original visit.