Enter and view revisit: Chorley Birth Centre

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Summary of report content

Healthwatch Lancashire undertook an enter and view revisit to Chorley Birth Centre on 9 April 2025.  They spoke to 2 patients.

Overall, the revisit to Chorley Birth Centre was a positive opportunity to learn about the work that the staff at Lancashire Teaching Hospitals Trust have carried out, and the impact of Healthwatch's recommendation following their first Enter and View visit. Highlights included better processes for handling confidential calls, and new initiatives and processes designed to upskill members of staff.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Privacy and confidentiality
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care

Details of people who shared their views

Number of people who shared their views
2
Pregnancy/maternity
Currently pregnant
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