Enter and View: Restore- Orchard Recovery Project, Banbury

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Summary of report content

Healthwatch Oxfordshire undertook an Enter and View visit to Restore Orchard Recovery Project on 12 November 2019. Restore is an Oxfordshire based mental health charity which ‘supports people to take control of their recovery, develop skills and lead meaningful lives’.  It offers a range of support to people experiencing mental health across the county, including from sites in Oxford, Banbury and Didcot.  They spoke to 4 members

The report looks at the activities on offer, how members are involved in the running of the project, what members felt about the support on offer from the project, and how staff and volunteers felt about working for the project and their views on the wider system of mental health support in Oxfordshire.

There were 7 recommendations in the report, and there is a response from the provider commenting on action taken or planned in response.

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General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Name of service provider
Restore

Details of people who shared their views

Number of people who shared their views
5
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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