Enter and View Report: Royal Oldham Hospital Maternity Postnatal Ward, Revisit -June 2024

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Summary of report content

Healthwatch Rochdale and Healthwatch Oldham undertook an announced Enter and View visit to the Royal Oldham Hospital's Maternity (Postnatal) Ward on the 26th June 2024. This was a revisit following a previous Enter and View in August 2023. The teams spoke to 14 patients and 9 staff members. 

The report compares:

  • Ward environment and cleanliness
  • Safety and security measures
  • Staff identification and communication
  • Discharge processes
  • Infection control standards
  • Nighttime environment
  • Language accessibility
  • Fire safety
  • Staffing levels and morale
  • Patient experience
  • Staff development opportunities
  • Food options

The comparison shows improvements in staff wellbeing, security measures, and operational efficiency, while highlighting ongoing challenges in language accessibility and getting around the building easily.

The report continues monitoring the implementation of previous recommendations while identifying persistent areas needing attention. The report has 7 recommendations, and has a response from the provider on how these will be addressed.  

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General details

Local Healthwatch
Healthwatch Oldham
Healthwatch Rochdale
Publication date
Key themes
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering

Methodology and approach

Primary research method used
General feedback
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care

Details of people who shared their views

Number of people who shared their views
15
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