Enter and View report: The Rosary Nursing Home, Bridgwater

This report details the findings of Healthwatch Somerset’s Enter and View of The Rosary Nursing Home. The visit was carried out by seven authorised representatives. Information was collected from observations of residents in their day-to-day situations, including lunch, interviews with staff, residents, relatives and the care home deputy manager, against a series of agreed questions. The team spoke to the deputy manager, two activity co-ordinators plus eight further staff members, nine residents, and two relatives. This visit was part of Healthwatch Somerset’s ongoing partnership working with Somerset County Council regarding quality monitoring. The Rosary Nursing Home was told about the visit in advance. The report finds that care is personal and individual, and always focused on the needs of the resident. Residents and their relatives spoke very highly about how the home is managed and the care and support they receive. There is open access to families and relatives. Residents and relatives’ meetings are held regularly.