Enter and View Report: Bronswick House

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Summary of report content

Healthwatch Blackpool carried out an announced enter and view visit to Bronswick House on 2 December 2021.

Feedback from the visit suggested that residents and staff were both pleased with and proud of the improvements that have been made in the home under the interim manager. Residents were enjoying the new menu style, with feedback on food and activities being overall positive.

Although the environment was clean, some of the flooring and furniture looked in need of an update.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Bronswick House

Details of people who shared their views

Number of people who shared their views
4
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