Enter and View Report: Balmoral Care Home

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Summary of report content

Healthwatch Blackpool carried out an announced enter and view visit to Balmoral Care Home on 22 April 2022.

Overall, the visit to Balmoral Care Home was positive. Feedback suggests the residents were happy with the physical environment but would like to see more activity and involvement within the home. Residents feedback on staff was positive, though there was acknowledgement that the home had been short staffed.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home
Name of service provider
Balmoral Care Home

Details of people who shared their views

Number of people who shared their views
0
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