Enter and View Report: Applegate House
Download (PDF 480.73 KB)Summary of report content
Healthwatch North Lincolnshire conducted an Enter and View visit to Applegate House on 4th October 2024 to assess oral health promotion and access to dental services for residents. Healthwatch engaged with residents, staff, and management to gather feedback on their experiences.
Key findings:
- Applegate House follows a comprehensive oral health policy aligned with NICE NG48 guidelines, ensuring residents receive appropriate support.
- Residents have individualised oral care plans, including regular assessments and access to routine dental services.
- Staff are well-trained in oral health and confident in identifying and managing dental issues.
- Challenges remain with accessing emergency dental treatment, with one resident waiting nearly a year for surgery due to NHS delays.
- Residents are encouraged to be independent in their oral hygiene, with staff providing reminders and support where needed.
Recommendations:
- Continue following NICE NG48 guidelines to maintain high standards of oral health.
- Work towards improving access to emergency dental care for residents facing long wait times.
Service provider response:
Applegate House acknowledges the report's findings and appreciates the feedback provided. They remain committed to maintaining high standards of oral health care for residents.