Enter and view: Redwalls Nursing Home

Healthwatch Cheshire West undertook an Enter and View visit to Redwalls Nursing Home on 19 December 2022. They spoke to residents and several staff members.  

The home is well signposted and easy to find with adequate parking, set in attractive mature gardens. There is a board detailing the weekly activities on offer. Areas are well signed with pictorial and written signage. All stairways are gated and secured to prevent falls. There are two bath and shower rooms on each floor which were clean and fit for purpose with bathing aids. The home has its own hairdressing salon area and a hairdresser visits every Monday.

The home has lots of activities including manicures, art and crafts, visits from a therapy dog, baking, and flower arranging. A keyboard and an activity screen are also situated in the lounge where residents can play games, quizzes and jigsaws. For those bed bound the Activity Coordinator will offer one to one activities such as reading, playing games or simply spending time to chat over a cuppa.

Residents are encouraged to keep mobile with regular exercise classes and a local cycle company brought in static bikes for them to use.

All residents appeared suitably dressed and well cared for. Residents have personalised care plans which are updated each month electronically and more frequently if required. Relatives are included in care planning and nurses are responsible for their updates.

Staff were welcoming, well presented and friendly. Several members mentioned how much they enjoyed working in the home, felt supported and that it was very much a team approach.

The report has some recommendations around decoration, signage and making information more accessible.