Enter and view: Ranelagh House

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Summary of report content

Healthwatch Liverpool undertook an announced enter and view visit to Ranelagh House care home on 7 July 2025.  They spoke to 10 people.

Overall Healthwatch found Ranelagh care home to be care home that was clean without unpleasant smells.  Healthwatch liked the work that had gone into personalising residents’ bedrooms; they were all clearly individually tailored towards the person living there. Staff had clearly put effort into the areas they could personally make the most difference to. 

Ranelagh house is located in a series of interconnected buildings presenting challenges such as narrow corridors that cannot be helped. Healthwatch noticed that many of the communal areas were in need of redecorating. The dining room looked good aside from the flooring recently been redecorated. Healthwatch expressed a hope that other communal areas of the home will be redecorated to the same standard. Having pictures and photos back up in the corridors as planned by the manager will add to the homely feel.

Residents Healthwatch spoke to mostly told us positive things about living at Ranelagh House. There were a few things mentioned by residents that should be easy to remedy such as more access to food menus.

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General details

Local Healthwatch
Healthwatch Liverpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
10
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