Enter and view: Prospect House, Cheshire West

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Summary of report content

Healthwatch Cheshire conducted an Enter and View at Prospect House, a nursing care home in Malpas, Cheshire, which provides care for up to 56 people. The home caters for a multiple number of conditions which include Dementia, detention under the Mental Health Act, old age, physical disability, younger adults and specialist categories including cancer care.

The visit was conducted on 6th July 2017.

Observation by the enter and view representatives reported that:

The home had a welcoming atmosphere where the relations between staff and residents was very good. It was also stated that there was evidence of a varied activity program and strong community links.

The report did not contain any feedback from the care home but it was stated that due to a huge investment programme plan that was due, there were no improvements suggested by the enter and view team.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Triage and admissions
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Sexual orientation
Not known
Types of disabilities
Physical or mobility impairment
Learning disability or difficulties
Mental health condition
Long term condition
Types of long term conditions
Dementia
Other
Cancer
Learning disability
Does this report feature carers?
No
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0
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