Enter and view: the Princess Royal Hospital

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Summary of report content

Healthwatch Telford and the Wrekin undertook an announced enter and view visit on 22 June 2023 to the Princess Royal Hospital to look at how easy is it for all patients to access the hospital, to find relevant information and get to their destination.

The report looks at:

Ease of parking 

Signage

Ease of patient journey

Helpfulness of staff when asking for directions.

The report has nine recommendations and a response from the provider.

 

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General details

Local Healthwatch
Healthwatch Telford & Wrekin
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Hospital services- not stated
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