Enter and view: Pratt House

Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Bucks visited Pratt House on 12/07/18.

Pratt House provides residential care for 29 people, many of whom live with dementia. We talked to 6 residents, 2 visitors and 2 members of staff. They observed a further 11 residents and 5 staff. The building is being extended, from October, at both ends to provide an additional quiet lounge, a larger kitchen and 8 more bedrooms.

The summary of findings included: Residents and visitors spoke highly of staff and care given although we saw minimal informal interaction between them; Some corridors and rooms upstairs were cluttered with equipment; There were no menus and only a hand written daily activity board.

This report contains 7 recommendations.