Enter and View: Penhurst Gardens

Download (PDF 171.34 KB)

Summary of report content

On 27 July 2018, Healthwatch Oxfordshire undertook an Enter and View visit to Penhurst Gardens as part of a programme to look at the quality of life of residents at their request. It is a nursing home for 58 residents.  They met with five residents, six staff, three relatives and the care home manager.

They found that Penhurst Gardens is a very open and welcoming care home in excellent condition. The space is well laid out and everything is of good quality. Residents appeared very happy living there.  The staff receive regular high-quality support, training and supervision. Penhurst Gardens engages well with the local community and has many varied and interesting activities to offer its residents.

There were three recommendations about expanding day trip provision, involving the residents in menu planning and fixing the fountain in the garden.

The report includes a response from the provider to the first two recommendations

Would you like to look at:

General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Engagement event
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Porthaven Care Homes

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.